These 9 traditional team conflict resolution steps, that follow, may have some real value within conflicted teams, particularly for the people directly involved. However team conflict is a team issue. Everybody is affected.
Thus everybody should participate in the healing process. This is well covered in our unique and exciting Team Conflict Resolution Strategies eBook.
Have a look at the article below, the process may just work for you.
Best wishes and good luck,
Brian V Moore