Living and Teaching Unity – Arthie and Brian Moore

Da Moores 2012 Arthie, Brian and Family‘Living and Teaching Unity’

An excerpt from: Golden Room.

Many cross cultural couples will readily include in their list of the benefits of being in a cross cultural relationship, the delight in being able to have two weddings that reflect their dual cultural heritage.But for Arthie and Brian Moore of South Africa, two weddings wasn’t quite enough to reflect, represent and celebrate this couple’s inspiring journey. They have in fact married each other seven times, and the second wedding was a surprise wedding!

Their story begins with a dream. The amazing and almost unbelievably accurate dream of a young girl in year seven at school, about the kind of man she wanted to marry. And the dream of a nation that it would one day be free from apartheid.Arthie grew up as a fourth generation Asian South African in a Hindu family classed as ‘Indian’..

Unusually her family came from divergent socio- economic backgrounds, with entrepreneurs on one side and fishermen and carpenters on the other side, her roots stemmed from indentured labourers from the Indian subcontinent.

From an early age Arthie’s family understood she was somewhat rebellious and determined, a person who knew exactly what she wanted and how to get it. For a school project Arthie wrote out her dreams where she described exactly who she would marry and what they would do with their lives together; her future husband would also be tall with blue eyes and blonde hair.

Perhaps her family only gave cursory attention to this detail. After all in the South Africa of this time White people and Asian, ‘Coloured’ and Black people had very little interaction. There were separate neighbourhoods, separate schools, separate churches, and separate sports leagues. In effect, just as the policy intended, -apartheid meaning separateness- the people of South Africa were separated in every conceivable way.

The ‘races’ of South Africa certainly did not intermarry. (more) via www.goldenroom.co.uk.

How to team build in a racially-culturally-and-personality-conflicted team – HR Pulse

Published on 15 Jan 2013 in HR PulseFor more articles relevant to the HR Community

Brian V Moore

In 2002, we were called in to Eskom by Bruce Moody, a high-level HR officer at Eskom. He said: “We have some heavy cultural clashes in a technical service centre in the Northern Province [now Limpopo].

Do you think that you can you do something to change the situation?”

“I am sure we can.” I responded. “What are the challenges?”

Bruce pondered for a while and said: “There are some heavy racial attitudes from all sides. In fact, I don’t really know why I am asking you! What are you, a white man and your Indian wife, going to do to make a difference? This is a bunch of tough hardliners. They have a long history of conflict and nothing that we have done has worked.

“Let’s get this clear: These are heavy workplace disputes!” said Bruce. “There is continuous backstabbing and gossiping. They complain that everything is wrong and nobody is to blame! They are totally unmotivated and their productivity is very low, which is resulting in poor customer service.”

Arthie, my wife and business partner, asked: “What do you think is causing this?”

Bruce gave Arthie a knowing look: “Well obviously there is very low morale among them because of the constant bickering. There is racism, prejudice, laziness, no ownership, no accountability and poor communication – and I mean REALLY poor!” He took a deep breath, shook his head, and continued: “This is a hugely conservative area where old attitudes die very hard. It could be the worst case that you could ever take on.”

I felt confident we could take on the challenge

We were almost overpowered by his statements, but I had no doubts. If I could work in areas, as a peacemaker, where bullets were flying, we could duck a few words.

“We can do this. When do you want us to start?” We were given two weeks to prepare.

We hit the ground running

We had to find ways to build relationships swiftly with groups of people who we had never before encountered in an area of the country where we had NO experience. We spent the time studying the history of the area, and the cultures and languages of the people in the team.

Arthie and I then put together the Celebrating Humanity Team Conflict Resolution programme for diverse teams. This fun, exciting, inclusive and enjoyable programme included celebrating diversity, diversity management, team building and a sustainable long-term team-managed code of conduct.

And so we set off to the town where the centre was located

As we drew closer to the centre, we passed a huge flock of vultures feeding on the carcass of a wild animal. I silently prayed that it was not an ominous sign!

When we arrived, Jan – the depot supervisor – greeted us. He then took us aside and pleaded: “You must just motivate them. They need it.” I looked at his stressed face and saw a man in pain. He was ready to explode. Another senior member of the team said: “If you guys mention racism, just once, we WILL walk out.”

We had to change the mood from the outset. We spent that night in the training room transforming the venue into one of celebration: Balloons, happy colours, hand-drawn posters and a very unique seating arrangement…

The next morning we found separated groups sitting together. They were grouped by colour, language and level. All in their own comfort zones. All spiritually, emotionally and physically apart. Some were obviously angry and others totally disinterested.

Then we began to help them to celebrate their humanity

Three days and 21 working hours later, the same people were sitting side by side at a family barbecue. Children played with children. Wives chatted to each other while the men cooked meat, spoke about cars, sport and laughed as they shared jokes.

They had experienced each other in a fun environment, shared wisdom, seen value in each other, worked as teams, cleared all of their past interpersonal baggage, committed to a code of positive behaviours and removing their negative actions from their lives.

15 months after the first intervention, Jan sent this feedback

“I had a group of 30 people from diverse cultures. They could not get on with each other:

There was continuous friction between the different race groups, and between people from the same race and cultural group. The people were negative and not satisfied with anything.

Complaints were the order of the day. This also placed our depot in a bad light with management.

We decided on Brian and Arthie’s training. The people were very negative about the programme initially.

As the course progressed, peoples’ attitudes changed from negative to positive.

Communication, respect and ownership improved from all sides by 100%. The respect between different race groups has been restored.

Some of the people who were negative have changed so much that they have been promoted to higher positions with greater responsibility.

The foundation of the entire course was so successful that the group is now going ahead with a leadership course.”

Now that was the change that we had been looking for!

via How to team build in a racially-culturally-and-personality-conflicted team – HR Pulse.

Celebrating Humanity – Team Conflict Resolution©

Celebrating Humanity – Team Conflict Resolution©
24 May 2011 – Brian V Moore

Celebrating Humanity International has over 20 years experience in diversity training, team building and team conflict resolution.

“Put people together in a way that will have them bouncing ideas off each other, befriending each other, and taking care of each other, and suddenly they are coming to you, not with gripes and problems, but with solutions and great ideas.”
- Richard Branson, in his book, Business Stripped Bare

The focus of this enjoyable, inclusive, participative, non-threatening and effective team unity building© programme is to develop professionalism, trust, motivation, understanding, communication, relationships, unity, accountability and respect within your client’s team.

From challenges – to unified and professional teams

The programme is a combination of diversity management, team building, leadership development, relationship building, communication skills development – ending with a solid long-term team agreement which guides the team to work together into the future. After the intervention all team members start afresh – with a clean slate – clear of all past challenges.

This is not a talk, a negotiation – or a traditional team building – this fun and exciting programme is an interactive, transformational and sustainable experience with wonderful lessons learnt and skills developed!

The Celebrating Humanity Mini Harvest© programme has 3 separate stages, with support and follow-up, to ensure long term success.
Team Conflict Resolution Process


Stage 1 – Initial 2 day programme.

EYE Opener Day 1

Designed to Celebrate the Humanity within your team and develop skills in an Exhilarating Learning© environment and thereby:
Create an environment of respect in the team.
Develop an understanding of communication styles and personalities and how to communicate with respect and effectiveness.
Develop an understanding of team members.
Develop interpersonal communication and respect
Create an environment of communication, solution-finding and praise.
Develop understanding of attitudes and their effect on relationships
Bring the team closer together as colleagues.

Values Circle – Day 2
 
Develops understanding of how the team should and should not behave and puts the team in charge of its own actions and behaviours.
1.The team creates and commits to a formalised peer-managed Code of Conduct, thereafter all team members clear past interpersonal challenges and commit to the team, and to manage their own actions.
The code of conduct ensures that all team members are committed to work together in a respectful way and commits the team to very brief monthly meetings to:
a.Praise and Honour those who deserve it.
b.Develop understanding
c.Give guidance to values breakers
d.Offer support to those with challenges and send those who will not be guided by the team and who break the agreed rules, for the normal company discipline processes.

Monthly meetings and follow-up +- 1 month after the initial programme.

Sets up the team to maintain the programme, through 1 hour 6 weekly meetings. The first meeting, 2 – 4 hours, is facilitated by a CHI lead facilitator, on site.

The team will receive:-
1.A fully explanatory copy of the Code of Conduct.
2.A copy of their signed commitment to the team.
3.An agenda for the management of the ongoing monthly meetings.
4.Photographs on CD or DVD.
5.Free access to telephonic or e-mail support.

Exhilarating Learning Methodologies


Exhilarating Learning© is non-threatening, effective, fun, lasting and unifying.
Exhilarating Learning© activates all of the human learning senses through group & team-focussed processes and exercises.
Learning is ensured through Inclusivity and the use of Intellectual, Visual, Audio & Kinesthetic sensors.
Inclusivity and Teamwork is ensured through Team reliance on each individuals’ Unique Talents, Skills and  Knowledge.
Knowledge and Understanding is developed though the Inclusivity processes.
Teamwork is developed through Group Achievement and the need for Total Participation of all delegates.
Mutual Respect is ensured through the Competition Points System.
Communication Awareness and Skills are developed practically.
Open Minds and Total Participation are ensured through the unique environment and processes.
Long-term Understanding is developed through introspection and the questioning environment.
Tools include the use of various languages, story-telling, music, video & competition.

Testimonials

“On behalf of Team US, from the U.S. Consulate General in Durban, I write to extend our appreciation for and unparalleled experience in cultural sensitisation and team-building!
The 2 day session made our diverse team stronger and more supportive of one another.  This (team building) was by far the most meaningful and effective in fostering good communication, mutual respect and a strong spirit of co operation amongst our multi-cultural staff. “
Jill Derderian – United States Consul General – Durban

“There were times when attitudes were so hard and fast that I thought it would be an impossible task to create teams within groups of people that we were working with but Brian and Arthie with incredible insight and genuine humanity were able to find the chink in the armour and break down barriers that had been built and protected for decades.
From those tenuous and fragile beginnings, many teams soared to great heights achieving outstanding results. I am forever indebted to their excellent work.”
- Sue Hall & Associates

 
Celebrating Humanity International
Diversity Management, Team Building and Team Conflict Resolution Specialists

079 643 4457/ 072 439 4220/ brian@africa-dreams.com

http://www.africa-dreams.com
http://www.celebrating-humanity-projects.com
http://transformdiverseteams.blogspot.com

Request a Team Building, Diversity Training
or Team Conflict Resolution proposal –
on http://www.celebrating-humanity-projects.com
or email: brian@africa-dreams.com
or call +27 79 643 4457

Tight Teams Triumph in Tough Times

Diversity Training? Or Diversity Team Building?
Save your company plenty of Time and Money!
Build respect, unity and team work, in your teams’ whilst they learn about each other  and have FUN!
By Celebrating Humanity International—Established in 1989!

South Africa’s top local and International Team Building, Workplace Diversity Management and Team Conflict Resolution company is now 20 years young!
Celebrating Humanity International is Proudly South African and a Services Seta Recorded Provider.

Founded in 1989, by Brian V Moore, it is now 50% owned and managed by one of South Africa’s top woman entrepreneurs—the inspirational woman at work—Arthie Moore.

Our Level 3 Contributor status qualifies you 110% BEE recognition for Preferential Procurement!

Email us for more info! Get a proposal now!


Are your teams united? Or, are you losing productivity or money to any of the following Workplace Conflicts?

· Negativity and Arguing.
· Poor Team work.
· Incessant Gossiping and Backstabbing
· Low morale and a lack of motivation.
· Personality and Cultural Clashes.
· Silly Time-wasting Disputes.
· Frustrating time spent in Dispute Mediation.
· Unnecessary Labour Lawyers’ fees?
· Misunderstandings and Mis-communications.
· Inability to communicate with diverse clients.
· A lack of Professionalism and Accountability.
· Excessive Absenteeism.
· Racism, Sexism, Prejudice.

Or do you just need to have some FUN and to really get to know your team members better?

Email us for more info! Get a proposal

About us:

Celebrating Humanity International, a Proudly South African company, was formed in 1989, and is Level 3 BEE Accredited, and is currently  50% woman owned and managed.

CHI is Services Seta Recorded Provider and all programmes are Services Seta Accredited.
Majority Shareholder and GM, Arthie Moore – recognised by Ms Graca Machel – Former 1st Lady of Mocambique – for developing Leadership amongst Women in SA. She is recognised as an Inspirational Women at Work and is a published contributor in the book, “Inspirational Women at Work.”

 MD of CHI, Brian Moore, born in Zambia, grew up in SA, speaks a number of African languages and was “adopted” by a Zulu Chief in KwaNgcolosi, Ndwedwe. He received an award from Archbishop Desmond Tutu for bringing peace between the canoeists and communities along the course of the Dusi Canoe Marathon. He has spoken in the USA, London, Hong Kong and chaired World Learning conference in  Hong Kong.

CHI focuses on imparting change throughout SA, through facilitating pro-bono Celebrating Humanity programmes for community groups, schools and hospitals.

CHI operates nationally and internationally, facilitating the Celebrating Humanity programmes and speaking in the UK, the USA, Zambia, Hong Kong, Namibia and throughout South Africa.

Our Clients 

We have presented to, and delivered programmes, for:-
 The Bank of Zambia, Quinniapac University – Connecticut, USA, Times2 Academy, East Providence, RI, USA, Ethekwini Municipality Diversity programme, Sun-Coast Casino, Eskom, Namdeb – DeBeers Mine in Namibia, BMW, Reuters, Surgetech, Assmang Chrome and Manganese, Standard Bank, Connecticut State Troopers, USA, US Consulate-Durban, SABS, Nashua Mobile, FNB – amongst many others.

Our Transformational Team Building Facilitation Team, on the 2007 Namdeb Diamond Mining Corporation Team Building.

We ran Diversity Team builds for over 2500 people in Namibia!

In order to do so, our team had to practically transform into Namibians, and what a pleasure that was.

Request a Team Building, Diversity Training
or Team Conflict Resolution proposal –
on http://www.celebrating-humanity-projects.com
or email: brian@africa-dreams.com
or call +27 79 643 4457